Can I get a refund for my unused annual plan?

We issue a refund for annual subscriptions; if you cancel your annual plan, you'll receive a prorated refund for any unused time. Please note that you may not be eligible for a refund if

  1. There were more than 10 data extraction or download attempts using basic features within 24 hours of your initial purchase
  2. There were any data extraction or download attempts using advanced features
  3. You canceled your subscription after the last date of your current billing cycle
  • For instance, if you subscribed to an annual plan on January 1, 2024, and requested a refund before January 30, 2024, you're eligible for a full refund
  • If you subscribed to an annual plan in January and requested a refund in February after your billing cycle, you're eligible for a pro-rated refund except for the amount of January usage

For any inquiries about annual plan refunds, please email us your Listly account and refund details at hello@listly.io.